PRIVACY POLICY

This is the Privacy Policy or statement of
PRACTICE DE LIEFDE|SYSTEMIC THERAPY|PRACTICE FOR COUPLES THERAPY JOEY STEUR
(hereinafter also referred to as: “Praktijk de Liefde, we,” “us” or “our” a company located in Amsterdam).

Praktijk de Liefde is registered with the Chamber of Commerce under number 34248277.

This Privacy Policy explains how we collect, use, share and protect data in relation to our website www.praktijkdeliefde.com (the “Website”) and from our clients and stakeholders. Processing of personal data is done in a manner that is in accordance with the Personal Data Protection Act.

By using our Website, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users and all others who access the Website (“Users”). This policy also applies to the handling of the data of our clients and relations.

What kind of data do we collect?

If you are a user of the site, we collect the following information that you provide to us:

  1. name;
  2. (email) address;
  3. communication between Praktijk de Liefde and you (we may send you service-related emails) and
  4. phone number

If you are a customer of Praktijk de Liefde, we collect the following customer data that you provide to us:

  1. name;
  2. (email) address;
  3. communication between Praktijk de Liefde and you (we may send you service-related emails);
  4. telephone number;
  5. bank details and
  6. information regarding the assignment or therapy.

Log file information

We collect information that your browser sends when you visit our Website. This log file may contain information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time you spend on those pages and other statistics.

Analytical Services

We use (or will use) third-party analytics services. These help us measure the traffic and trends of the Website. The tools collect information sent by your computer or other devices, our Website, the web pages you visit, add-ons, and other information that helps us improve our Website. These tools use “cookies.” These are simple text files that are stored on your hard drive or in your computer’s memory. Cookies cannot damage your computer or the files on your computer. Cookies anonymously collect information about your log information and log behavior. Google analytics installs a permanent cookie on your web browser to identify you. The cookie cannot be used by anyone other than Google. Google’s authority to use and share information is limited by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you by disabling cookies.

DoubleClick Cookie

Google uses cookies to show advertisements on our Website. Google’s use of the DoubleClick cookie allows their users to serve ads based on their visitors’ interests. You can opt out of the use of DoubleClick Cookie by visiting the Google Ads Settings page.

COMPANY X uses remarketing services to advertise on third party websites after you visit our Website. We, and third parties we work with, use cookies to optimize the advertisements shown based on your previous visits.

Google: Google AdWords remarketing service is provided by Google Inc. You can opt out of YouGoogle Analytics for Display Advertising by visiting the Google Ads Settings page: https://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Analytics Opt-out Browser Add-on allows visitors to prevent their data from being collected and used by Google Analytics. For more information about Google’s privacy policy, please visit the following page: https://www.google.com/intl/en/policies/privacy/.

How do we use this information?

We use all the information we collect to support and improve our Website and services by:

  1. improving and testing the effectiveness of the website;
  2. mapping statistics, such as the total number of visitors and traffic on the website;
  3. fixing or diagnosing technical problems;
  4. testing or developing new products and features;
  5. informing the visitor about the acceptance of his order;
  6. informing the visitor about the progress of his order or request for information;
  7. being able to invoice you;
  8. being able to advise you properly and to give you therapy or
  9. To comply with a legal obligation.

Communication

We may use your information to contact you with newsletters of marketing and promotional purposes that may be of interest to you. We may also use the information to inform you about new arrangements and opportunities. You can unsubscribe from this communication by clicking on ‘unsubscribe’ in the email or by stating in a reply email or written letter that you do not wish to receive information from us.

How is this information shared?

We will not rent or sell your (personal) data to third parties without your permission.

Change of Control

When Practice Love, or part thereof, is sold, transferred or one of our assets ends up with another organization (for example as a result of a merger, acquisition, bankruptcy, dissolution or liquidation), data collected through the Website covered by the items is also sold or transferred. The buyer or transferee will have to follow the agreements in this Privacy Policy.

Legal request and prevention of damage

We are entitled to access, retain and/or share your information in response to a legal request (such as a search warrant, court order, or subpoena) in the event of a legal request. We are also entitled to retain and/or share your information when we believe it is necessary to detect, prevent and report fraud or other illegal activities and to protect us, yourself and others. Information we receive about you may be accessed, edited and retained for a longer period of time when necessary to do so by a legal request or obligation, an investigation regarding our terms, policies or otherwise to prevent harm.

Security and Safety

Praktijk de Liefde has taken appropriate technical and organizational measures to protect your data against loss or any form of unlawful processing. We use security measures to ensure that information through the Website is secured. However, Praktijk de Liefde cannot guarantee that the information on the Website will not be opened, disclosed, changed or destroyed. You are at all times responsible for managing the emails between you and Praktijk de Liefde. We are not responsible for the functionality, privacy or security measures of any other organization.

International transfer

Your information may be transferred and maintained on computers and/or servers located outside the Netherlands and where data protection laws may differ.

Retention period

In accordance with the law, Praktijk de Liefde does not store personal data longer than is necessary for the realization of the purposes for which they are collected or processed. Insofar as it concerns the work performed, your personal data will be stored for seven years in the context of the fiscal retention obligation.

Access, corrections and right to object

If you want to view your data or if you want to change or delete your data if it is incorrect, irrelevant or incomplete, you can contact Practice Love by sending an email to info@praktijkdeliefde.com or by sending a letter to:

Practice Love
Oudezijds Voorburgwal 282
1012 GL Amsterdam

Third-party applications, websites and services

We are not responsible for the practices of any third-party applications, websites, or services linked to or from our Website, including the information or content it comprises. Our Privacy Policy does not apply when you use a link to go from our Website to another application, website or service. Your conduct on any third-party application, website or service, including those linked to our website, is subject to our rules and policies.

Children’s Privacy

Our website does not specifically and knowingly request information from anyone under the age of 16 (“Children”). If we learn that we have collected personal information from Children without the consent of their parent or guardian, we will take steps to delete this information from our servers. If you suspect that your child has provided us with personal information without your permission, you can contact us via info@praktijkdeliefde.com.

Amendments

Practice Love may amend or update this Privacy Policy from time to time. You are therefore advised to consult this Privacy Policy regularly. Amendments to this Privacy Policy take effect the moment they are published on this page.

Contact

If you have any questions about this Privacy Policy, you can contact Practice Love by sending an email to info@praktijkdeliefde.com.